Limestone rock - a source of high purity calcium carbonate
Limestone rock - a source of high purity calcium carbonate

Prompt & Personal Service

Supplying customers with products of the right quality at the right time is critical to our success. The efficiency of our supply chain from process operations to customer is of paramount importance, and our experienced sales teams ensure a fast and reliable service.

Longcliffe’s ethos is to be totally customer-orientated

Longcliffe's Sales Support Team provides an efficient and easy to contact telephone service giving our customers a prompt and highly, personalised service.

You can call (Tel: +44 (0)1629 540284) or email our Sales Support Team to:

  • Place an order for any of our products
  • Find out about transportation options or delivery schedules
  • Track the progress of an order or enquire about the status of your account
  • Request technical or safety data on any of our products
  • Arrange additional back-up e.g. soil tests for farmers

Fast, accurate and flexibile customer service

In all areas of order processing and logistics management, Longcliffe personnel are supported by proven systems and technology.

Our new sales order processing system has helped us improve our customer service and makes it possible to truly tailor our services to the needs of customers. Our team of sales coordinators keep in touch with customers to anticipate their requirements and, if customers' specifications change we have the capacity to respond very quickly.

Sales Support teams provide additional back-up and also help with the delivery of additional services, well beyond just simply supplying the right product at the right time.

Ensuring great customer service is everyone's responsibility

Every member of staff at the company recognises that our continuing success depends in no small part to the immediate, accurate fulfilment of all orders, small as well as large, as well as to the reliable, speedy delivery of our products to anywhere in the UK they are needed.

Natural Chemistry...Pure Science

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